Patients Drive Everything.

We Guide Health Care Leaders to Accelerate Cultural Transformation and Improve Patient Experience


Chip Madera uses his "90 Day Transformation" program to accelerate a health care organization's biggest challenge: improving patient experience. This refined, laser-specific transformation focuses on helping health care leaders achieve sustainable, measurable results in 90 days. Want to learn more? Download Chip's free guide below.

Are you getting results in the time frame you want?

Download this FREE guide, The 5 Attributes of a Culture of Excellence, and learn key insights to improving patient satisfaction through leadership-centric thinking you can use in your organization to improve care quality and overall patient experience scores.

This document is for:

  • Health care leaders on a performance improvement journey

  • Hospitals and large multi-facility health care organizations

  • Physicians groups and practices (stand alone or hospital-affiliated)

  • Nursing homes, diagnostic clinics and medical treatment centers

  • Health care human resources and managers leading teams

The 5 Attributes of a Culture of Excellence
Complete to download your Free guide to creating a culture of excellence:
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inspiring high performers

How are you leveraging people to drive sustainable performance?

Chip Madera

Meet Chip Madera

Chip Madera, MS, CSP helps hospital systems, physicians practices and other health care organizations significantly increase employee and patient satisfaction through his proven 90-Day Transformative work.

Chip Madera helps these organizations accomplish the following in 90 days:

  • Break free of status quo thinking and empower leaders to manage more effectively
  • Advance employee engagement
  • Accelerate patient satisfaction scores
  • Create exceptional patient experiences
  • Improve performance so it creates sustainable and measurable success
  • Develop processes and behaviors to combat apathy and complacency
  • Create organizational cultures which are defined by excellence, engagement and pride and owned throughout the organization

Known for being “The Leadership Lion: The Health care Leader with a Heart of Bold,” Chip presents over 120 keynotes and seminars each year throughout Canada, Australia, Europe, South America and the US. His clients include Mayo Clinic, Disney, AT&T, FBI, Gatorade, Southern Company, as well as over 350 hospital and health care organizations.

A professional speaker and health care leadership authority, Chip helps health care providers challenged with reimbursement losses, erratic performance outcomes and rising patient expectations within their competitive market. He provides a “boots on the ground” approach that dramatically transform an organization’s culture in an accelerated time frame of 90 days.

Engagements available include keynote addresses, seminars and 90-Day Transformation consultations.

To learn more about how your organization can accelerate results and succeed in the marketplace call 877-425-3233.


Work with Chip Madera

Get Consistent, Sustainable Results in the Time Frame You Want

Available for keynotes, seminars and 90-Day Transformation consultations, Chip will help you make substantial improvements in your hospital, health care organization or physicians practice. To explore how, call Chip at 877-425-3233 or email Chip@ChipMadera.com.

If you'd like to get insights on how to make your organization and/or team work better, sign up for Chip's Tips, a monthly newsletter that gives you new ideas on how to succeed faster. Sign up here: